PRIVACY POLICY
Last Updated: September 5, 2026
Ocean's Haven respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information may be collected when you visit OceansHaven.org, make a purchase, contact Ocean's Haven, subscribe to communications, or otherwise interact with our website and services.
By using OceansHaven.org, you acknowledge the practices described in this Privacy Policy.
INFORMATION WE COLLECT
Depending on how you interact with Ocean's Haven, we may collect information including your name, email address, telephone number, billing address, shipping address, order information, products purchased, communications with us, and other information you voluntarily provide.
When you make a purchase, payment information is processed through the payment services available through our ecommerce platform. Ocean's Haven does not necessarily receive or store your complete credit or debit card information.
Our website and service providers may also automatically collect certain technical information, such as your Internet Protocol (IP) address, browser type, device information, pages visited, referring pages, approximate location derived from technical information, and information collected through cookies or similar technologies.
HOW WE USE YOUR INFORMATION
We may use personal information to operate OceansHaven.org, process purchases, fulfill and deliver orders, provide access to digital products, communicate with customers about purchases, provide customer service, resolve order problems, process eligible refunds or replacements, prevent fraud or misuse, maintain business and transaction records, improve our website and services, comply with legal obligations, and send promotional communications where permitted and when you have elected to receive them.
We only use personal information for legitimate business purposes, to provide products and services requested by customers, with consent where required, or as otherwise permitted or required by law.
PHYSICAL MERCHANDISE AND PRINTFUL
Certain physical products sold by Ocean's Haven—including clothing, mugs, printed artwork/pictures, and other made-to-order merchandise—may be manufactured, fulfilled, and shipped by Printful.
When you purchase merchandise fulfilled by Printful, Ocean's Haven must provide Printful with information necessary to produce and deliver your order. This may include your name, shipping address, contact information, order details, product selections, and other information reasonably necessary to manufacture, fulfill, ship, track, or resolve problems involving your purchase.
Printful processes merchant customer information on behalf of merchants for order fulfillment and related services under its applicable data-processing terms.
Providing the information necessary for fulfillment is required to complete an order for merchandise fulfilled through Printful.
DIGITAL PRODUCTS AND WORKBOOKS
When you purchase a digital workbook, downloadable material, audio product, guide, course, or other digital product, information may be processed as necessary to complete payment, provide access to or delivery of the product, maintain purchase records, and provide customer support.
Information associated with digital purchases is not provided to Printful when Printful is not involved in fulfilling that purchase.
WEBSITE AND ECOMMERCE PROVIDERS
OceansHaven.org uses third-party technology and service providers to operate the website and ecommerce store.
These providers may process information necessary to host the website, operate checkout functionality, maintain customer orders, deliver digital products, process transactions, provide website security, and perform other services necessary to operate Ocean's Haven.
Service providers are permitted to process information according to their applicable agreements, privacy policies, and legal obligations.
PAYMENT PROCESSING
Payments may be processed by third-party payment processors.
When you enter payment information during checkout, that information may be transmitted directly to the applicable payment processor rather than being stored directly by Ocean's Haven.
Payment processors may collect and process information according to their own privacy policies and security practices.
SHIPPING PROVIDERS
For physical orders, information necessary to deliver your purchase may be provided to shipping carriers and logistics providers.
This information may include your name, delivery address, telephone number or email address where required for delivery, tracking, or shipment notifications, and information necessary to complete delivery.
EMAIL AND MARKETING COMMUNICATIONS
If you voluntarily subscribe to an Ocean's Haven mailing list, newsletter, promotional service, or similar communication, we may use the information you provide to send those communications.
You may unsubscribe from marketing emails using the unsubscribe option included in applicable messages or by contacting Ocean's Haven.
Unsubscribing from marketing communications does not prevent Ocean's Haven from sending transactional communications necessary to complete purchases, provide requested products, communicate important account information, or resolve customer-service issues.
COOKIES AND SIMILAR TECHNOLOGIES
OceansHaven.org and its service providers may use cookies and similar technologies necessary to operate the website, maintain shopping-cart functionality, remember preferences, provide security, understand website usage, measure performance, and support analytics or marketing where permitted.
Where required by applicable law, visitors may be provided with options to manage nonessential cookies.
Browser settings may also allow visitors to restrict or delete cookies. Disabling certain cookies may affect website or ecommerce functionality.
HOW WE SHARE INFORMATION
Ocean's Haven may share personal information when reasonably necessary with companies that provide services such as website hosting, ecommerce functionality, payment processing, manufacturing, order fulfillment, shipping, email delivery, analytics, security, fraud prevention, accounting, or other business operations.
We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful legal requests, protect Ocean's Haven or its customers, investigate suspected fraud or misuse, enforce our policies, or protect legal rights.
SALE OF PERSONAL INFORMATION
Ocean's Haven does not sell customers' personal information for money.
Certain privacy laws use specialized definitions of terms such as “sale,” “sharing,” or “targeted advertising” that may include some advertising or analytics activities even when no money is exchanged. Where applicable, Ocean's Haven will honor privacy rights required by law concerning those activities.
DATA RETENTION
Personal information is retained for as long as reasonably necessary for the purposes for which it was collected, including fulfilling purchases, providing customer service, maintaining legally required financial and transaction records, preventing fraud, resolving disputes, and complying with legal obligations.
Different categories of information may be retained for different periods.
DATA SECURITY
Ocean's Haven and its service providers use reasonable administrative, technical, and organizational measures intended to protect personal information.
However, no website, electronic transmission, storage system, or online transaction can be guaranteed to be completely secure. Ocean's Haven therefore cannot guarantee absolute security of information transmitted or stored electronically.
YOUR PRIVACY RIGHTS
Depending on where you reside, applicable privacy laws may provide certain rights regarding your personal information.
These rights may include requesting information about personal data collected about you, requesting access to that information, requesting correction of inaccurate information, requesting deletion of certain information, withdrawing consent where processing is based on consent, or exercising rights concerning certain uses or disclosures of personal information.
Not every right applies in every jurisdiction or circumstance.
Ocean's Haven may need to verify your identity before fulfilling certain privacy requests and may retain information when required or permitted by law.
CHILDREN'S PRIVACY
Ocean's Haven does not knowingly collect personal information from children in violation of applicable law.
If Ocean's Haven learns that personal information from a child has been collected in circumstances requiring parental consent and the required consent was not obtained, reasonable steps will be taken to address the information as required by applicable law.
THIRD-PARTY LINKS
OceansHaven.org may contain links to third-party websites, platforms, or services.
Ocean's Haven does not control the privacy practices of independent third parties. Visitors who leave OceansHaven.org should review the privacy policies of the websites or services they visit.
INTERNATIONAL CUSTOMERS
Ocean's Haven may sell products to customers located outside the United States.
Because our website, fulfillment providers, payment processors, shipping companies, and other service providers may operate in different countries, personal information may be processed or transferred outside the country where the customer resides.
Where required, applicable safeguards and legal requirements governing international transfers are handled by Ocean's Haven and/or the relevant service provider.
CHANGES TO THIS PRIVACY POLICY
Ocean's Haven may update this Privacy Policy when our business practices, website functionality, service providers, products, or legal obligations change.
The current version will be posted on OceansHaven.org with the applicable updated date.
CONTACT AND PRIVACY REQUESTS
Questions about this Privacy Policy or requests concerning personal information may be submitted to Ocean's Haven using the contact information provided on OceansHaven.org.
When necessary, additional information may be requested to verify the identity of the person making a privacy request.